
- Complete and Most Effective Product Management
- Much Easier Order Management
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- Intuitive, User-Friendly Interface
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To start using it select Tools -> Import/Export -> export orders (Mail Order Manager).
To Export orders (Mail Order Manager) follow several steps of the wizard:
Next page allows you to create links between MOM's shipping methods and shipping methods defined in your store. MOM uses shipping method codes - left column. Right column shows shipping methods available at your store. Press "Restore Default" button to fill in columns automatically.
"Link Payment Methods" page is very similar to the previous one. You should specify MOM codes for every payment method of your store. You can skip this page but if so it will export blank values for those methods that were not linked here. Press "Restore Default" button to fill in columns automatically.
Next page - "Link Card Types". Setup links between MOM CC codes and CC's used in your store. You can also set some default (fake) card information to be used (exported) in all records.
"Export Options" page is used to configure filters as well as other options. Most of these options are self-explanatory.
Few more explanations:
Set Order Type - set some order type to export all orders. You will be able to identify such orders after they will be imported into MOM's database easily.
Export already exported orders - allow store manager to export orders that were exported already. Click [Clear "Exported" status] button to set all orders as not exported.
Export orders without date - leave date fields blank. This option may be useful if you're experiencing date-conversion errors during orders' import to MOM.
Use filters at the right side to export orders that match specified criteria.
Preview export details.
To Import orders (Mail Order Manager) follow several steps of the wizard:
Select Import orders (Mail Order Manager) and enable only update order status if one is needed.
Select the name of the file you want to import data from.
You can preview data that you are going to import from the .dbf file.
If importing product cannot be found in store database and there's no link between it and existing product it will be shown as unknown and will be added as ordered product but will not be added to products available for sale.
Next page is similar to link products page. Some of existing customers may be linked to existing users and others can be added as new.
Next page shows you shipping methods available by default in M.O.M. as well as methods defined in your store database.
"Link Payment Methods" page is very similar to the previous one. You should specify MOM codes for every payment method of your store. You can skip this page but if so it will import blank values for those methods that were not linked here.
Next page - "Link Card Types". Setup links between MOM CC codes and CC's used in your store. You can also set some default (fake) card information to be used (imported) in all records.
"Import Options" page is used to configure order identification method if needed.
Preview export details.